PURPOSE

What kind of services do you offer?
We offer personalised, individual training sessions and consultations for dogs of all ages and breeds in person and online. We do offer group classes, personalised walks, training days, daycare and dog sitting for those who join the Ulver canine club. 

Where do the training sessions take place?
We offer training sessions at and around the client's house in Barcelona. This allows us to work with the dog in their natural environment and address any specific issues that may be present. For international clients the sessions are held via video call.

How do I schedule a training session?
See contact section. 

What are your qualifications?
As a trainer I have years of experience working with dogs of all breeds and ages. I have been a dog walker, dog sitter before going into training and I frequently visit shelters around Barcelona to broaden my perspective further. I have completed extensive training in canine behaviour, learning theory, and training techniques. I regularly attend seminars and work with other trainers to stay up-to-date with the latest research and industry trends.

What is your cancellation policy?
We understand that unexpected situations may arise, and we try to be as flexible as possible. However, we require at least 24 hours notice for cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee.

Do you offer any guarantees?
We cannot guarantee that your dog's behaviour will completely change as training is a process that requires commitment, effort, and patience from both the dog and the owner. However, we do guarantee that we will work with you and your dog to the best of our abilities and provide ongoing support throughout the training process. Therefore we cannot refund any completed sessions or packs. 

Can the session-packs expire?
Yes, the 3-pack expires 3 months after being purchased and the 5-pack after 6 months. 

What is your methodology?
We focus on the dog's emotional and physical needs and aim to teach you how to give them a fulfilled and healthy life. In addition to this we aim to give you all the practical skills needed and to coach you through the training process. You will receive videos, texts and online support in order to succeed. We do not encourage the use of pain as a training tool. 

How do I know if dog training is right for my dog?
Dog training is beneficial for all dogs, regardless of age or breed. It helps to strengthen the bond between the owner and the dog, improves their quality of life, and ensures their safety. Whether your dog is exhibiting behavioural issues or not, training can be a great way to provide them with mental and physical stimulation and make sure you have the necessary understanding to create a harmonious life for both of you.